Create a client and location
Put each customer business in its own organization. Add one location for each venue you manage.
PLATFORM
One MSP workspace. A clear view for every client.
Manage guest Wi-Fi as a service across multiple organizations. Your team can set up venues, apply branding and give each client access to their own work.
MSP AND CLIENT WORKSPACES
Give your team and your clients the right view.
A client organization represents the business you support. Locations sit inside that organization and hold the network, portal and reporting for each venue.
YOUR PORTFOLIO
MSP workspace
Your team manages client organizations, locations, approved controllers, branding and access from one workspace.
- Client organizations and locations
- Portal and brand settings
- Team access and reporting
Client portfolioILLUSTRATION
Lakeview HospitalityIn scope
Market Street RetailIn scope
Westfield CommunityIn scope
DashboardSAMPLE WORKSPACE
LOCATION REPORTING
Put the dashboard in your client’s hands.
Show each client their locations and authorized reporting in one dashboard.
THE VENUE WORKFLOW
From a controller to a guest connection.
Connect the approved controller
Choose the controller type, add credentials and discover the site, SSID and access points. Review the setup before applying supported changes.
Publish the guest portal
Apply your branding and venue terms. Assign the portal, then join the approved test SSID and confirm the guest journey.
Share the right reporting
Invite client users with a role that fits their job and confirm their dashboard shows the assigned location.
MANAGE THE RELATIONSHIP
Support clients from the same workspace.
People and permissions
Manage staff and client access separately. Invite people, assign a role and remove access when their work ends.
Operational communication
Use verified sender settings and branded templates for supported invitations, password resets and guest emails.
API and AI tools
Connect approved tools using narrowly scoped access. The pilot tested read-only ChatGPT access scoped to an approved organization and location.
Your team supports your clients. The platform team supports the MSP.
FEATURES BY WORKFLOW
What your team can do with the platform.
These capabilities cover the guest experience, client operations, and the software you connect. Features in MSP qualification are marked below.
Guest Wi-Fi and campaigns
- Visual campaign editor with a live phone preview, venue artwork, and slideshows.
- Free access and email sign-in, with SMS and additional methods on supported setups.
- Five-minute temporary Wi-Fi access for guests to open their email verification link.
- Venue terms, custom welcome pages, and post-connection redirects.
AI and visual automations
- AI Campaign Builder starts an editable portal draft from a business website.
- Visual Flow Builder connects triggers, decisions, delays, and actions on a drag-and-drop canvas.
- Automations respond to first or returning visits, consent changes, and schedules. Review versions and run history from the builder.
The AI Campaign Builder and connected automation actions are in qualification for MSP workspaces.
Email template builders
- Brand and edit invitation, password reset, report delivery, and guest verification emails.
- Visual Email Template Builder designs marketing email with blocks or custom HTML, personalization, light and dark previews, and test sends.
- Configure a verified sender and your own supported email relay.
The marketing email designer and delivery are in qualification for MSP workspaces.
Client accounts and white labeling
- Manage multiple client organizations and venues in one MSP workspace.
- Assign staff and client roles by organization and location.
- Apply your branding to client access, guest portals, and operational email. Add approved custom domains through the pilot onboarding process.
Reporting and live diagnostics
- Track visits, unique guests, returning activity, consent, and portal conversion.
- Explore local time-of-day activity and access-method trends.
- Export CSV and PDF reports, or set up scheduled report delivery on a supported email route.
- Live Diagnostics shows recorded captive portal stages, active journeys that refresh automatically, and health by location.
Controllers, apps, and developer tools
- Connect an approved controller, discover sites, SSIDs, and access points, and review supported setup changes.
- Connect supported email and SMS senders and apps to their intended workspace.
- Use a scoped REST API and the read-only AI Connector via MCP.
APPS & INTEGRATIONS
Connect your tools to the right customer workspace.
Use the integrations your MSP needs for guest messages, reporting, and custom software. Each connection is scoped to the resources it is allowed to use.
BulkVS SMS
Platform-supplied SMS for supported guest verification and messaging routes. MSPs can also configure a BulkVS sender they own.
Twilio
Connect your own Twilio account for supported guest verification and consent-governed SMS. Twilio service charges apply separately.
Platform email and SMTP
Use the platform email allowance or configure your own SMTP relay and verified senders for the delivery paths your workspace supports.
Developer REST API
Use scoped credentials for custom software and data access. Limit each credential to the organizations, locations, and permissions it needs.
AI Connector via MCP
Connect a supported AI client with secure sign-in and read-only access to approved analytics, device, and workspace data.
Additional integrations
Mailchimp, Cymbal, and signed webhooks are in qualification for MSP workspaces.
START WITH ONE LOCATION
Bring one real guest Wi-Fi journey to the pilot.
Pick a test site, confirm the controller and make a short rollout brief for your team.